Last updated: September 2026
Because our products are digital files delivered instantly, the following policy applies.
Once a PDF has been delivered (download link issued or email sent), the order cannot be cancelled and is generally not eligible for a refund, since digital files cannot be returned.
You were charged but never received your files and we are unable to deliver them within 48 hours of your support request.
You were charged twice for the same order (duplicate payment) — the duplicate is refunded in full.
A technical error on our side resulted in an incorrect charge.
If you paid but did not receive your email, please check your spam/promotions folder first, then contact support with your name, email and payment details. We will resend your files or reactivate your download link, usually within 24 hours.
Contact our support team with your order details (name, email and approximate date of purchase). Approved refunds are processed to the original payment method through Razorpay and typically reflect within 5–7 business days, depending on your bank.